preventing and thawing frozen pipes: what to tell your insureds

Preventing and Thawing Frozen Pipes

Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the “strength” of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.
To find out on what steps you and your insureds can take to both prevent and thaw frozen pipes to prevent a water damage, click here.
Remember, if a water damage does occur, always encourage your insured to call you directly before they file a claim, and contact a professional to assess the situation and determine what services will be needed and how much those services will be so you can coach them on their best course of action based off the estimate for repairs, claims history, and their deductible amount.

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